Privacy

Your privacy is our priority! We're committed to safeguarding your personal information and ensuring a secure and enjoyable browsing experience. Rest assured, your data is in good hands.

Effective October 2023

This updated privacy statement has been created to better serve individuals who are concerned about the usage of their 'Personally Identifiable Information' (PII) on the internet. PII, as defined by US privacy laws and information security regulations, refers to data that can be employed, either on its own or in conjunction with other information, to identify, contact, locate a specific person, or establish an individual's identity in a given context. We encourage you to carefully review our privacy policy to gain a comprehensive understanding of how we gather, utilize, safeguard, or manage your Personally Identifiable Information in accordance with our website.

What information do we collect from our website visitors?

When you complete a contact form on our site or register on our newsletter/blog, you may be requested to provide your name, email address, or other details to enhance your overall experience.

When do we collect information?

We obtain information from you when you subscribe to our newsletter, fill out a form, use our Live Chat feature, or input data on our website.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter, participate in surveys or marketing communications, browse the website, or utilize specific site functions in the following ways:

To administer contests, promotions, surveys, or other site features.
To send periodic emails related to your orders or other products and services.
To follow up after you have interacted with us through live chat, email, or phone inquiries.

How do we safeguard your information?

We do not utilize vulnerability scanning or scanning to comply with PCI standards.

We exclusively provide articles and information and do not request credit card numbers.

We do not use Malware Scanning.

Your personal information is stored behind secure networks and can only be accessed by a limited number of individuals who have specialized access privileges and are obligated to maintain the confidentiality of this data. Furthermore, all sensitive information you provide is encrypted using Secure Socket Layer (SSL) technology.

We implement various security measures to maintain the security of your personal information when you input, submit, or access your data.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes, we utilize cookies, which are small files transferred to your computer's hard drive through your web browser (if you allow) to enable our site or service provider's systems to recognize your browser and capture certain information. Cookies help us understand your preferences based on your previous or current site activities, allowing us to offer improved services. We also use cookies to compile aggregated data about site traffic and interactions to enhance future site experiences and tools.

We use cookies to:

Aid in remembering and processing items in the shopping cart.
Understand and save user preferences for future visits.
Compile aggregated data about site traffic and interactions to offer improved site experiences and tools in the future.

We may also utilize trusted third-party services to track this information on our behalf.

You can choose to have your computer notify you each time a cookie is sent or opt to disable all cookies through your browser settings. Since each browser is slightly different, consult your browser's Help Menu to learn the appropriate method for modifying your cookie settings.

Disabling cookies will not negatively impact the user experience.

Third-party disclosure

We do not sell, trade, or otherwise disclose Personally Identifiable Information to external parties unless we provide advance notice to users. Exceptions to this include website hosting partners and other parties who assist us in managing our website, conducting our business, or serving our users, provided that these parties agree to maintain the confidentiality of this information. We may also disclose information when it is deemed necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

Third-party links

Occasionally, at our discretion, we may feature or offer third-party products or services on our website. These third-party sites have their own separate and independent privacy policies. Consequently, we hold no responsibility or liability for the content and activities of these linked sites. Nonetheless, we strive to safeguard the integrity of our site and welcome feedback regarding these sites.

Amazon Affiliate

BHK9 participates in the Amazon Services LLC Associates Program, an affiliate advertising initiative created to enable sites to earn advertising fees through advertising and linking to Amazon. BHK9 may earn a modest commission for any products featured on this webpage.

For European Residents

If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletions of your personal data. To exercise this right, please contact us using the contact details provided below.

Furthermore, if you are a European resident, please be aware that we process your information to fulfill contracts with you (e.g., if you place an order through our site) or for our legitimate business interests as outlined above. Additionally, your information may be transferred outside of Europe, including to the United States.

Google

Google's advertising requirements are guided by Google's Advertising Principles, which are established to provide a positive user experience. We have not currently enabled Google AdSense on our site, but we may consider doing so in the future.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the United States mandating that commercial websites and online services post a privacy policy. This law's reach extends beyond California, requiring any person or company operating websites that collect Personally Identifiable Information from California consumers to display a conspicuous privacy policy on their website. This privacy policy must clearly specify the information being collected and the parties with whom it is shared.

In accordance with CalOPPA, we agree to the following:

Users can visit our site anonymously.
Once this privacy policy is established, we will include a link to it on our homepage, or at the very least, on the first significant page visited upon entering our website.

Our Privacy Policy link includes the word 'Privacy' and is easily accessible on the specified page.

You will be informed of any Privacy Policy changes on our Privacy Policy page.

You can modify your personal information by contacting us via email.

How does our site handle Do Not Track signals?

We respect Do Not Track signals and do not plant cookies or employ advertising when a Do Not Track (DNT) browser mechanism is active.

Does our site allow third-party behavioral tracking?

It is important to note that we permit third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to collecting personal information from children under the age of 13, the Children's Online Privacy Protection Act (COPPA) places parents in control. The Federal Trade Commission, the U.S. consumer protection agency, enforces the COPPA Rule, which outlines what operators of websites and online services must do to safeguard children's privacy and safety online.

We do not intentionally target children under the age of 13.

Fair Information Practices

The Fair Information Practices Principles serve as the foundation of privacy law in the United States and have significantly influenced the development of data protection laws worldwide. Comprehending the Fair Information Practice Principles and how they should be implemented is essential for compliance with various privacy laws that safeguard personal information.

To adhere to Fair Information Practices, we will take the following responsive actions if a data breach occurs:

We will notify you via email.
We will inform users through in-site notifications within seven business days.

We also pledge to uphold the Individual Redress Principle, which grants individuals the right to legally pursue enforceable rights against data collectors and processors who fail to comply with the law. This principle mandates that individuals not only have enforceable rights against data users but also have the ability to turn to courts or government agencies to investigate and prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that establishes regulations for commercial email, sets requirements for commercial messages, grants recipients the right to stop receiving emails, and outlines severe penalties for violations.

We collect email addresses to:

Send information and respond to inquiries or requests.
Market to our mailing list or continue sending emails to our clients after the initial transaction.

To comply with CAN-SPAM, we pledge to: